Why trust Tonic?

Last updated: 12.02.2026
 

Tonic brings together the best medical resources in a single platform to support your daily clinical work. It includes an AI co-pilot that enables you to ask drug-treatment questions in natural language and receive structured, explainable recommendations based on each country’s medicines authority Summary of Product Characteristics, with links to verified national sources. The copilot enhances your clinical decision quality by providing SmPC-based information regarding medicines, improves your efficiency by reducing the time needed to retrieve relevant treatment information, and fosters your trust by supporting confident decision-making at the point of care.

You also have access to decision-support algorithms for diagnosis, treatment, and patient referral, as well as medical calculators and scales, educational content, and regularly updated news and job offers.

Tonic is already used by more than 205,000 doctors across France, Spain, Italy and Portugal with expansion underway to the UK and Germany.

Our company was co-founded by physicians, for physicians, and our CEO is a medical doctor herself. We have an in-house medical team that is directly involved in the development and testing of the platform. In addition, we collaborate with a network of clinicians in each country where Tonic is available.

This physician-led approach guides how we develop and maintain all clinical content and tools in Tonic. All resources are developed and reviewed by our medical team, and adapted to national clinical practice and each country’s regulatory requirements. Content is based on European and national guidelines, with supporting evidence referenced in each resource. It is version-controlled, dated and regularly updated through a robust maintenance process.

Because these resources support real clinical decisions, patient safety, clinical accuracy and regulatory compliance are central to everything we do.

Robust AI governance framework

Our AI systems follow a rigorous, risk-based lifecycle approach grounded in the principle Primum non nocere (“First, do no harm”). We align our governance and controls with the EU AI Act’s (2024/1689) expectations and the ISO/IEC 42001:2023 framework. Each system is mapped to its intended use, risk class, foreseeable misuse and regulatory obligations. Models undergo documented design, technical verification and clinical validation, with bias, explainability and safety controls reviewed by physicians and pharmacists. After deployment, they undergo continuous post-market surveillance through telemetry, automated drift detection and periodic safety reviews.

Certified medical devices for clinical decision support

Tonic includes two CE-marked, Class IIa medical devices. Our clinical AI copilot which supports pharmacological treatment decision-making is a software as a medical device (SaMD). Our medical calculators and scales are also certified to ensure they perform safely, as intended per their original formulas.

Class IIa CE marking – a category for medical devices that influence patient care – confirms that these resources have undergone rigorous independent assessment and comply with EU requirements for safety, clinical performance, quality management and risk control. It is supported by complete technical documentation and validated through technical verification, clinical evaluation and usability testing. As Class IIa devices, both the AI copilot and the calculators are subject to continuous post-market monitoring to ensure sustained safety and performance over time.

ISO-certified quality and AI management systems

Tonic also operates under a robust regulatory framework for clinical software in Europe. Our ISO 13485:2016-certified Quality Management System (MD 800345) ensures rigorous control across the entire medical device lifecycle, while our ISO/IEC 42001:2023-certified AI Management System (BSI AIMS 817029) establishes a comprehensive governance model for AI, supporting quality, safety, transparency and reliability throughout its lifecycle. Together with our MDR Class IIa certification, these systems ensure alignment with Europe’s most stringent requirements for safety, data governance and human oversight.

Accredited medical education

Tonic is accredited by the European Accreditation Council for Continuing Medical Education (UEMS-EACCME) as a certified digital library. This accreditation ensures that Tonic’s clinical content is scientifically rigorous, developed by medical specialists, and free from commercial bias or conflicts of interest.

Pharmacovigilance

Tonic supports pharmacovigilance through a structured vigilance process. Our trained teams monitor Tonic-managed digital channels daily to identify suspected adverse events and safety information, and any relevant cases are documented and forwarded to the relevant stakeholders. All reports are handled under strict confidentiality and General Data Protection Regulation (GDPR)-aligned data protection controls.

Direct access to our team

You can reach our team through our support email or the contact form available on our website and inside our mobile or web applications. You can also leave feedback through app store reviews. We review every message and use your feedback to improve the platform, responding to around 2,200 comments and suggestions each year.